This
Privacy Policy ("Policy") applies to those who visit assets on
the recopays.com domains ("Website"), as well as users of our
Platform, tools and services offered by RECOPAYS. This Privacy Policy sets out
the manner in which the Company collects, stores, processes, and shares the
personal information provided by you for the use of the Platform and for
availing the Services, as may be required by the Company (“Information”).
Please read the Privacy Policy carefully. If you do not agree to any of the
terms of the Privacy Policy, please do not use or access the
Platform.
Use
and access to the Platform is subject to the https://recopays.com/TermsAndConditions (“Terms”),
and the Privacy Policy shall be read to form part of the Terms. Capitalized
terms used in this Privacy Policy shall have the same meaning ascribed to them
in the Terms. By using the Platform, you shall be deemed to have read,
understood and accepted the terms of the Privacy Policy and the Terms
(described below).
We
are committed to protecting your privacy and securing the Information, by
ensuring high standards of data security, employing best practices for data
protection, and complying with applicable laws and regulations in respect of
your Information.
The
Information We Collect and How We Use It:
In
order to operate the Platform, the Company is required to collect, store, or
use the Information so collected which shall include the User Data, the
operating system and browser used by you, the Internet Protocol address of your
computer and page interaction information. By accessing the Platform, you
consent to such data collection by the Company. Such information shall be
collected in an aggregate form without identifying you separately. The Company
uses such Information to track user trends and gather demographic information.
As such Information does not identify you personally, the Company may use and
disclose such Information for any purpose
If
you wish to avail the Services, the Company shall collect the following
additional Information, including but not limited to personal information such
as your name, address, date of birth, telephone number, e-mail address, proof
of identity, and any financial information including user transaction data,
credit card details, debit card details, bank account details, account
information
and know your customer documents as required under any regulations enacted by
the Reserve Bank of India. If you chose not to provide the Information to the
Company or wish to delete the Information already provided, then you shall no
longer be eligible to access the Platform and avail the Services.
The
Company collects such Information:
Our
Platform uses cookies to enable us to uniquely identify your browser. The term
‘cookies’ refers to small pieces of information that a website sends to your
computer's hard drive while you are accessing our Platform. We may also employ
web beacons/web bugs, that help us better manage content on our Platform by
informing us what content is effective. They are used to track the online
movements of users of our Platform.
How
We Share Your Information:
The
Company (RECOPAYS) will not sell or offer your Information to any
third-parties, for any reason. However, we may be required to disclose
Information to governmental and regulatory authorities, our business partners
including financial institutions, our employees, affiliates, advisors, service
providers, merchants and internal administrators who will be subject to strict
confidentiality obligations, and to any third parties who acquire our assets or
business and as required to provide the Services to you.
We
do not share your Information with any other third parties except, and only to
the extent necessary, with parties such as our merchants, partners and any
other third parties with which we have entered into agreements in order to
provide you with our Services. Our access to your Information is limited only
for the purposes of providing our Services to you or as required under the
law
In
the event of any disclosure of your Information, including in the case of any
disclosures to governmental and regulatory authorities or any third-parties who
acquire our assets or business, we will endeavor to disclose such limited
Information as may be necessary.
You
agree that, by providing any Information, you have accepted the Terms and this
Privacy Policy, and shall not make any claims or dispute the use of the
Information in the manner provided herein, including in respect of any act or
omission of any third-party to whom the Information is disclosed either by the
Company or by you.
How
We Retain Your Information:
We
will be required to retain your Information for the purposes of complying with
legal obligations or for settling any claims or grievances. In every case, we
will endeavor to retain only such Information which is required and necessary
for such purposes, and for such duration until the purposes are met or are no
longer applicable. Upon a specific written request, we will delete your
Information within a reasonable amount of time, subject to the requirements set
out herein, and subject to any back-ups that we may be required to preserve for
complying with statutory and contractual obligations. If owing to any
compliances with statutory and contractual obligations, we are unable to delete
your Information, we shall mask your Information using reasonable safeguards as
per standard industry practices and applicable law.
How
We Protect Your Information:
In
order to protect and secure your Information against theft, loss and
unauthorized access, the Company uses reasonable safeguards as per standard
industry practices and applicable law. However, cyberattacks and data security
risks are always subject to continuous development and improvement, and we do
not take any liability or responsibility for any hacking, viruses, or other
issues resulting in the loss of your Information. You understand that you are
responsible for any actions not attributable to the Company which result in a
breach of your Information, including use of any unauthorized or modified
software or hardware for accessing the Platform, any inaccuracy or delay in
updating the Information, or sharing of any credentials or Information with any
other person.
Communications:
The
Company may be required to send you updates and information relating to your
use of the Platform and the Services, and you hereby provide your consent to
receiving such communications at the phone number, email address, or address
provided by you. The Company may additionally contact you to update you on any
offers, benefits, rewards and marketing material relating to new products and
services launched by the Company or its service partners.
Link
to Other Websites and Third Party Advertisers
The
Platform may contain links to third party sites that are not operated by us. We
have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.
Liability:
You
agree to indemnify the Company and its service partners and each of their
affiliates, representatives, officers, employees, and partners from any claims
made by any third-parties (including any governmental or regulatory
authorities) relating to your Information and any content submitted by you on
or through the Platform, any breach by you of the Terms and this Privacy
Policy, and any violation by you of the rights of any other person or user of
the Platform.
You
agree that the Company shall not be liable or responsible for any direct,
indirect, incidental, special, consequential or exemplary damages, including
but not limited to, damages for loss of opportunity, profits, goodwill, use,
data, information, details or other intangible losses (even if the Company has
been advised of the possibility of such damages), resulting from (i) the use or
the inability to use the Platform or the Services; (ii) unauthorized access to
or alteration of your Information; (iii) failure or delay in providing the
Services or access to the Platform; (iv) any performance or non-performance by
the Company; (v) any damages to your property as the result of your use of the
Platform; and (vi) server failure or otherwise
Amendments:
This
Privacy Policy shall be governed by and under the laws of India and shall be
subject to the exclusive jurisdiction and venue of the High Court of
Delhi.
The
Company may update this Privacy Policy from time to time without any notice. By
continuing to use and access the Platform and the Services, you shall be deemed
to have accepted the Privacy Policy as amended from time to time. Such updates/
amendments shall be effective immediately. Please note that at all times you
are responsible for updating your Personal Information, including providing us
with your most current e-mail address. If after any such change in our Policy,
you shall notify us promptly
Contact
Information
If
you would like to provide any feedback or have any questions about this Policy
or your dealings with our Platform, you can contact us at support@recopays.com.
In order to address any grievances or concerns you may have in relation to your
use of our Platform or Services, please contact our Grievance Officer at the
contact details provided below:
E-MAIL: support@recopays.com
GRIEVANCES
PORTAL:
https:// recopays.com
/contact